Shipments and returns

Your pack shipment

Packages are generally dispatched same day after receipt of payment and are shipped via USPS or Fedex with tracking and drop-off without signature. If you prefer delivery by Fedex or USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

We Strive for Excellent Customer Service and Your Satisfaction is our Satisfaction!

Returns

Returns are accepted within 30 days after merchandise has been received.
Merchandise has to be returned unused and packaged in the same condition as received.
If the item has been damaged during the shipping process, Please contact us to issue an exchange immediately at our expenses.

Return Shipping is paid by the Buyer if there is no fault with the merchandise received.
International Buyers: We are not responsible for Custom Duties or other charges that your government authorities may charge you.